Terms & Conditions

Online payments are managed by Stripe. Your card details will be encrypted and can be removed from your record on request.

For New Patient Initial Consultation appointments, full payment is required upon booking which you can pay securely through the website (£45 of which is held as a deposit against missed, late re-scheduled or cancellations). Please note this fee does not include your first adjustment.

We are very flexible with appointments so if you do need to change your times we will do our best to accommodate. We kindly ask for 48 hours notice if you need to re-schedule or cancel your Initial Consultation appointment. Appointments missed, rescheduled or cancelled within 48 hours will incur the loss of the £45 deposit.

For existing patients scheduling adjustment visits, you can reschedule online up to 24 hours in advance by clicking on the link in your reminder emails. Within 24 hours of an appointment, please give us a call on 01522 681100.